This Privacy Policy explains how Hidden Path processes personal data in connection with its website and guided culinary and market tour services.
This summary highlights how to navigate the information provided in this policy.
Our processing is based on applicable legal grounds, which may include performance of a contract, steps taken at your request before entering into a contract, compliance with legal obligations, and our legitimate interests in operating and improving the website and services. Where required, we rely on consent for specific processing activities, including certain cookie uses.
Where the GDPR applies, you may have the right to access, rectify, erase, restrict, or object to certain processing, and to request data portability where applicable. If processing is based on consent, you may withdraw consent for future processing without affecting prior lawful processing.
We use personal data to respond to inquiries, manage booking requests, confirm availability, collect and record dietary or route preferences, arrange meeting details, process payments, deliver guided experiences, maintain service records, improve website performance, and meet legal, accounting, and security obligations.
We may disclose personal data to payment processors, website hosting and technical support providers, communication tools, and other operational partners that assist with booking administration, payment handling, website maintenance, or service delivery. These parties are expected to process data only for the purposes we specify and to apply appropriate confidentiality and security measures.
We may share personal data with public authorities, courts, or other parties when disclosure is necessary to comply with legal obligations, enforce our terms, protect our rights, prevent fraud or abuse, or respond to lawful requests.
Depending on your location and the applicable law, you may have rights relating to access, correction, deletion, restriction, objection, and portability. You may also have the right to lodge a complaint with a competent supervisory authority if you believe your data protection rights have been infringed.
To exercise a privacy right, provide enough information for us to identify the relevant data and understand the request. We may ask for additional details where needed to verify identity, protect the rights of others, or determine whether an exception applies.
We keep personal data only for as long as needed to manage inquiries, bookings, payments, service delivery, dispute handling, and legal compliance. When data is no longer required, we delete it or anonymize it, unless a longer retention period is required or permitted by law.
The updated version will apply from the date stated in the revised notice. Where changes are material, we will take reasonable steps to draw attention to them through the website or other suitable communication channels.
We may process identification and contact details, booking and payment information, dietary preferences or restrictions you choose to provide, group size and date preferences, meeting-point details, communication records, and limited technical data such as device or browser information. We use this information to manage requests, confirm availability, arrange routes and tastings, handle payments, and support the operation of the website and services.
We receive personal data from you when you submit an inquiry, request a booking, share dietary or route preferences, communicate with us, or complete payment-related steps. We may also obtain technical data automatically when you use the website, including information collected through cookies and similar technologies, and we may generate internal records from our own booking and service administration.
The website may use essential cookies to support core functions, preference cookies to remember basic settings, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent, depending on their purpose and technical design.
You may block or delete cookies through your browser settings, and you may be able to manage certain preferences through the website if such controls are made available. Disabling some cookies may affect basic site functions, booking steps, or the accuracy of usage measurement.
